COVID-19: Spear REIT unveils self-isolation rooms in its hotels

Spear REIT, a Cape Town focused property group, has joined the ranks of hotel chains offering self-isolation rooms amidst the ongoing COVID-19 pandemic. The company has transformed its Doubletree by Hilton hotel into a facility equipped with hygiene hampers and isolation facilities to cater to individuals in need of self-quarantine. In an exclusive interview with CNBC Africa, Spear REIT CEO, Quintin Rossi, shed light on the rationale behind this initiative and the stringent safety measures put in place to ensure the well-being of guests. Rossi emphasized the unprecedented nature of the current situation, highlighting the importance of prioritizing saving lives and jobs in the face of the global health crisis. He explained that the decision to convert the hotel into a quarantine facility stemmed from the increasing demand for self-isolation options to help curb the spread of COVID-19. With a team of 160 dedicated staff members, Spear REIT has implemented strict health and safety protocols, including deep cleaning and sanitization processes, to provide a safe environment for individuals requiring isolation in Cape Town. One of the key features of the self-isolation rooms is the minimal contact between guests and staff. Upon arrival, guests will drive into the basement where a sealed envelope containing their key will be available on a podium. A team of staff members, positioned at a safe distance, will oversee the sanitization process and guide guests to their designated floor. All orders, including food and medication, will be placed via email and delivered directly to the room door to limit physical interaction. Additionally, stringent procedures are in place for laundry services to maintain the highest standards of cleanliness and safety. When questioned about the financial implications of this initiative, Rossi emphasized the company's commitment to both national duty and shareholder value. He reassured shareholders that Spear REIT remains dedicated to supporting its staff and ensuring their well-being during these challenging times. The CEO expressed his primary concern for the livelihoods of the 160 staff members, many of whom are the breadwinners for their families. In the event of guests falling ill, Spear REIT is prepared to work closely with the Department of Health and the Department of Economic Development to devise an appropriate action plan. Regular communication and coordination with these government agencies will help ensure the efficient handling of any potential health issues within the facility. As Spear REIT joins the initiative to offer self-isolation rooms in its hotel, the company stands at the forefront of supporting public health efforts during the COVID-19 pandemic. By prioritizing safety, cleanliness, and guest well-being, Spear REIT sets a commendable example for the hospitality industry in these challenging times.