Union Bank @ 100 exhibits resilience amid tough times

Union Bank, one of Nigeria's oldest financial institutions, recently celebrated its centenary amidst a backdrop of resilience and innovation. CEO Emeka Emuwa sat down with CNBC Africa's Christycole Popoola to reflect on the bank's journey over the past hundred years and its strategies for success in the rapidly evolving digital age. Emuwa attributed the bank's longevity to its unwavering commitment to customer satisfaction, adaptability to changing economic conditions, and relentless focus on innovation. As Union Bank looks towards its next century, it remains steadfast in its mission to provide smart solutions that simplify the lives of its customers. Established in 1917, just three years after Nigeria's independence, Union Bank has become synonymous with the country's history and development. Emuwa noted that the bank has played a vital role in the lives of Nigerians from all walks of life, cementing its position as a cornerstone of society. As the bank continues to evolve and adapt to meet the changing needs of its customers, it remains committed to honoring the legacy of its founders and contributing to Nigeria's future. In an era defined by rapid technological advancements, Union Bank has made significant investments in digital infrastructure and employee training to stay ahead of the curve. Emuwa highlighted the bank's focus on leveraging technology to enhance customer experience, citing the success of its mobile app as a prime example. By embracing digital innovation and fostering a culture of continuous improvement, Union Bank has positioned itself as a leader in the Nigerian banking sector. When asked about the key to Union Bank's resilience in the face of political instability and economic challenges, Emuwa emphasized the importance of discipline, vision, and forward-thinking. Drawing parallels between the longevity of the bank and individual longevity, he noted that resilience is a core value that has enabled Union Bank to weather various storms over the past century. Looking ahead to the next 100 years, Emuwa expressed optimism about the bank's ability to adapt and thrive in an ever-changing landscape, ensuring that future generations will continue to benefit from the foundation laid by its founders. As Union Bank marks its centenary milestone, the CEO's sentiments reflect a deep sense of pride in the institution's legacy and a resolute determination to embrace the future with confidence. With a steadfast commitment to innovation, customer satisfaction, and resilience, Union Bank stands poised to write the next chapter of its storied history in Nigeria's financial landscape.